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The New Clerk Let the Sergeant Tear His 138 — Then the CO's Copy Landed on the Table

Sergeant Hollis tore the 138 complaint clean in half and dropped the pieces on the duty counter at 0900.

Niall Frost, the new duty clerk, said nothing. Private First Class Manny Duarte — a slight specialist with a flesh-coloured hearing aid on his left ear — sat on a grey metal chair and watched his only paper hope hit the Formica.

Hollis had spent three weeks making Duarte redo the duty log four times for no stated reason. When Duarte's audiology file was "misrouted," Hollis told him his only way out was a discharge waiver Hollis himself would have to approve.

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